When you are hiring a locksmith it is absolutely essential that you thoroughly research the company that you’re hiring. You need to be able to trust the company 100%.
Once that you have found a locksmith that you know is reliable you should then make sure that you have fully understood the pricing structure and that they have a good reputation. We’ve put together some great tips to help you establish that you are dealing with the right locksmith for your needs.
1. Low prices mean poor service or additional fees
This is a tricky one, with most lock installation or emergency locksmith fees you should always make sure that you are getting the full price. Not just the call out fee, or consultation fee. You do not want to fall victim of the old bait and switch. A reliable locksmith should volunteer the whole cost of the service upfront, if you have to ask for it, you should think about why.
2. Scams are in the emergency locksmith business just like any other.
You should always be vigilant for scams at any moment, usually smaller, local businesses are to be trusted over generic “locksmith service”. With a reliable locksmith, you can be sure that your lock replacement will be conducted by an insured and respected member of the locksmith trades community. If you have any reservations about using a particular locksmith then you should listen to your gut and walk away.
3. Payment options can be a giveaway to stay away
If a locksmith company insists that they will only accept cash payments this is usually a red flag. If you do intend to pay with cash then you should always at least ask if they take credit or debit as this is a good indication of a reputable and honest locksmith business.
4. The response time should be reasonable.
Before you agree to engage the emergency replacement services of a locksmith, you should ask how long it will take for them to get to your location. If they are unable to get to you in a reasonable time frame then you should look elsewhere.
5. Check to see if the lock replacement company is insured
A good way to ask this is to ask the name of the locksmith’s insurance company. This is valuable information for a couple of reasons. This first is that if they are insured you will not end up paying for any accidental damage that may happen to your door, however unlikely. Also, to qualify for insurance they will need to have all of the certifications needed to be a locksmith.
6. Do your research online
You can find a wealth of information about a company and how they treat their customers online with just a few clicks. You should look at what their reviews say on google and if anyone has anything negative to say.
7. Ask friends and family
If you know of any friends and family that have recently had their lock replaced it is worth asking them for a recommendation. This is one of the best ways to make sure that you are dealing with someone who operates an honest business and will not try to hit you with any surprise charges.
By following these simple checks you can be sure to get a reputable and reliable locksmith to provide you with all of the lock replacement and re-key services you need. Changing the locks on your home after a break in is recommended so don’t hesitate to get in touch with your local locksmith if you have any concerns about the security of your home.